Guarantee

Please see 'Data Sheet' on individual product pages to determine length of guarantee.

 

All Cozibag bean bags are manufactured to the highest standard using the finest materials sourced from around the world.  Each product comes with an extensive guarantee of up to 3 years (see product 'Data Sheet'), which covers the following:

 

The material or stitching should not deteriorate so as to allow internal filling to escape.  If, during the period of guarantee, the bean bag develops such a fault, we will replace it with an identical item.  If an identical item isn't available, we may offer a similar product or full refund including all postage costs.

 

How to take care of your Cozibag Bean Bag:

  • Keep away from water (Everlast Faux Leather bean bags are semi-water-resistant but should not be subjected to excessive and/or prolonged exposure to water)
  • Keep away from adhesive or corrosive materials
  • Keep away from sharp objects - any tear caused by a sharp object will not be covered by the guarantee
  • Avoid extreme temperatures (i.e. below 5 degrees C or above 35 degress C)
  • Do not expose to prolonged periods of direct sunlight

 

IMPORTANT: this guarantee does not cover the following:

  • The colour steadfastness of your bean bag.  Due to the nature of the dye and as with all coloured leathers and fabrics, some colours may fade over time if exposed to direct and prolonged sunlight.
  • The polystyrene bead filling.  As with all bean bags, over time the filling may compress and it may be necessary to periodically top-up with new polystyrene bead.  With regular use (used most days) a small top-up would typically be required every 6-12 months or so.

 

Your statutory consumer rights are not affected.


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