'Us', 'We' and 'Our' all refer to Cozibag or Contemporary Design Ideas Ltd.
We know it's sometimes difficult buying over the internet, which is why we offer free material samples and subsidised shipping charges. However, if your product is unsuitable in any way, just let us know within 7 days of purchase and you can return it for a refund. We DO NOT charge a restocking fee but we must charge for postage fees incurred. If you are unable to return the item(s) yourself, we can arrange for a courier to collect.
If your bean bag is faulty upon receipt, we will provide either an identical replacement or full and immediate refund including reimbursement of all postage fees (if applicable).
If your bean bag develops a fault at a later date, please check the terms of our Guarantee.
Your statutory consumer rights are not affected.